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How dax99 Handles Your Personal Data

Your account data stays under our care — we collect only what we need to run your dax99 account, process wallet payments through DANA, OVO and GoPay, and keep your session secure.

Account data kept secureDANA, OVO, GoPay wallet data handled carefullyYour access and deletion rights applyNo data sold to third partiesContact us any time to review your data
dax99 How dax99 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling You Can Check

We apply practical, account-level safeguards across every stage of your data lifecycle — from the moment you register to the point where you request deletion. Here is what that looks like in practice.

Encrypted Account Storage

Account credentials and linked wallet references — DANA, OVO, GoPay — are stored using encryption at rest. Your login session uses SSL so data in transit stays protected.

Cookie Use and Control

We use functional cookies to keep your session active and analytics cookies to understand lobby usage. You can adjust non-essential cookie preferences from the cookie banner or account settings.

Data Retention and Deletion

Transaction records linked to DANA, OVO or GoPay deposits are retained as long as financial rules require. Once that period ends, data is deleted. You may request early deletion of non-financial data by contacting us.

Third-Party Data Sharing

We share data only with processors needed to complete a service — payment gateways for wallet transactions, identity checks where required. No marketing third parties receive your personal data without your consent.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Email Privacy Team

Send a data request, correction notice or deletion request directly to our privacy team by email. We aim to acknowledge your message within two business days.

Live Chat Support

Open the live chat window in your account dashboard to flag a data concern. Our support team can escalate privacy-specific queries to the right contact.

Account Settings Panel

Some data preferences — such as communication opt-outs and cookie choices — can be adjusted directly inside your account settings without contacting us first.

Your Privacy Rights — Common Questions

Below are the questions we hear most often about data rights, account information and how to contact us. If your question is not here, reach out via live chat or email.

We hold your registration details, login history, device session data, and transaction references for payments made via DANA, OVO or GoPay. You can request a full summary by contacting our privacy team.

Yes. You may request deletion of non-financial account data at any time. Transaction records tied to wallet payments may be retained as long as applicable financial rules require before deletion.

We do not sell or share your data with advertisers. Data reaches third parties only when required to process your DANA, OVO or GoPay transactions, and only the minimum necessary details are passed.

Some details — like your contact email — can be changed inside your account settings. For identity-linked fields, contact our support team directly via live chat or email with your correction request.

We use session cookies to keep you logged in and analytics cookies to monitor lobby performance. Non-essential cookies can be turned off via the cookie banner shown on your first visit or inside account settings.

Only the transaction reference and wallet identifier are stored — never your PIN or full wallet credentials. These records are kept as long as financial regulations require, then removed from our systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.